WARRANTY & REPAIR
REGISTRATION&WARRANTY
When you purchase a Milwaukee tool from an authorized Milwaukee distributor it automatically comes with a warranty,so no worries about registration.We highly recommend that you keep your receipt,as it may help in the determination of your tools age and assessment of warranty. We have numerous service centers around the country if you ever have troubles with a tool.You can access them via our eService center or our service center locator.Our factory-trained technicians will provide a quick,convenient solution for all your warranty and maintenance claims.
WARRANTY & REPAIR
As of January 1,2010,the DEWALT cordless SDS hammer drills will now have a 2 year free service plan.
These hammer drills will have date codes of 2010-01 and later.Warranty is now 3 year limited warranty,2 year free service and 90 day money back guarantee.
We will also cover warranty on DEWALT SDS products regardless of the manufacturing date if purchased after January 1,2010 with a valid receipt.
See attachment for a list of DEWALT SDS cordless hammer drills.
WHO TO CONTACT
If you have an extended warranty for any DEWALT product,claims should be filed through the party the extended warranty is held by, this means the retailer.
DIFFERENCES BETWEEN EXTENDED WARRANTY AND MANUFACTURER WARRANTY
DEWALT does not offer extended warranties beyond the standard manufacturer's warranty,nor do we process such claims.
Extended warranties are most commonly obtained from the store where purchased,the credit card company it was purchased with or in some instances-directly from an aftermarket extended warranty company.
The warranty on new DEWALT compressors is as follows:
Electric Units:
.30 Day Money Back Guarantee 1 Year Free Service Contract
·1 Year Full Warranty
Gas Units:
NOTE:There is no return policy on gas compressors.They would have to be taken to a DEWALT Factory Service Center,not returned to your retailer.
1 Year Free Service Contract
·1 Year Warranty
.2 Year Limited Warranty on Honda GX Engine,through Authorized Honda Service Centers you can find here
For information on your nearest DEWALT Factory Service center use the DEWALT Service Center
Locator.Be sure that you specify what type of compressor you have in the top drop down box of the locator.
Tracking Repair Status
Tracking the repair/warranty status of your tool is easy with ToolServiceNet.You will need your repair order number and the ZIP code of the billing address.Click here to begin.
This is used for repair claims that were filled out online at toolservicenet.com.
Finding Contact Information for Service Centers
Alternatively,you can contact the service center it was sent to for service directly.Need help finding the contact information for the DEWALT factory owned service center?Use our service center locator to find the contact information.
Customer Service
If you still require further assistance,our customer service department is available by calling 800-433-9258 Monday -Friday, 8:00A.M.-6:00P.M.Eastern Time.
The Dewalt battery warranty is:
3 YEAR LIMITED WARRANTY,1 YEAR FREE SERVICE,90 DAYS SATISFACTION GUARANTEED
Looking for a service center to repair your tools?
Please find the nearest authorized service center or factory-owned service center with the following LINK
Just enter the requested information and choose the service center closest to you.
For Canadian customers,please only put the first 3 digits of your postal code in the zip box for best results.